Driving Around the World Taught Me to Write for Different Audiences

I’ve held driver’s licenses in the United States, Thailand, and Germany. I’ve driven on highways and back roads in twelve countries across four continents. Every time I get behind the wheel in a new place, I learn the same lesson all over again. The rules are written down, but the real education comes from what […]

A Cooking Teacher in Bali Taught Me How to Preserve Voice

At Cookly, I edited booking pages for cooking classes and food tours all over the world. A teacher in Bali would fill out a questionnaire about their class, and I would turn their answers into a polished booking page. A lot of the grammar needed work, but the voice was always there from the beginning. […]

Reading About Three Countries Taught Me to Research Any Industry

Before moving to different countries, the author read local literature to gain a deeper understanding of each culture. This approach enhanced their experiences in Thailand, Germany, and China, revealing insights beyond surface-level knowledge. The author emphasizes that thorough research while writing builds trust with clients and improves the quality of the work produced.

Same Same But Different: A Lesson in Positioning

Thai sellers have a wonderful phrase for tourists who are comparing products. You point at a shirt you like, and they show you a similar shirt with a different color or a slightly different fabric or a lower price. “Same same but different,” they say with a smile. The phrase is charming because it’s genuinely […]

The German Train Problem: Why Punctuality Is a Promise, Not a Reality

Germans have a reputation for punctuality that precedes them almost everywhere in the world. Ask anyone (not in Germany) about German stereotypes and you will hear it within the first few answers. German trains run on time. German people arrive early. And German efficiency is legendary. Then you actually live in Germany and wait forty […]

Learning Chinese Taught Me How to Write for People Who Don’t Speak Your Language

When I started learning Chinese, I couldn’t say very much. I knew a few random nouns and verbs and could count to 10. There was no way I was building a sentence. But living in Shanghai, I learned something surprising. A single correct word, placed correctly, worked better than a dozen guessed ones. “Water” got […]

The Best Travel Advice is Also the Best Copywriting Advice

Someone once told me that the secret to travel is to stop trying to see everything and start trying to actually be somewhere. We were planning our honeymoon in Paris in 2013. I had numerous maps. I had planned routes. I had calculated how many days in each arrondissement, how many museums I could visit […]

Lost in Translation: Why Direct Copy Never Works

I’ve spent enough time in countries where I don’t speak the language to know that Google Translate is a liar. It will give you words. It will not give you meaning. A direct translation might be technically correct, but it almost never lands the way you want it to. Meaning lives in context, in tone, […]

Three Countries, Three Languages, and One Lesson About Brand Voice

I have lived in Thailand, Germany, and China. Nine years across three countries, where I arrived speaking almost none of the language each time. You learn quickly that communication is not about knowing the right words. It is about reading the room. In Thailand, I learned to simplify. The Thai language relies heavily on context […]

The Packing List Method: How Travel Taught Me to Edit Copy

I have watched a lot of people overpack. Friends who bring seven pairs of shoes for a weeklong trip. Backpackers whose bags are so heavy that they have to sit on them to zip them shut. Travelers who pack for every possible scenario instead of the one they are actually walking into. I understand the […]